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Chef Miguel Garcia was just minutes away from the start of a five-course, 550-person banquet for the Montecristo Cup Conference + Golf Tournament in Puerto Rico. That’s when he discovered something was wrong with the artichoke soup.
Editor's Note (17 August 2015): In light of news of Amazon.com's working conditions, BBC Capital is bringing back this piece from our archives. A look at companies that say shorter days make for much more productive workers, and those who say it simply doesn't work.